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Old Earth New Age Store: Terms and Conditions

Get more time to pay when you choose Bill Me Later during Pay Pal check out...

 Click here
  to read about the new  
BILL ME LATER
option at Pay Pal... 

Enjoy No Payments and No Interest if paid in full in 6 months on eligible Bill Me Later purchases of $99 or more.



  • 10% OFF Coupon Code
    When you order and complete your check out you will be taken to an Old-Earth page where you will find a coupon good for 10% off your orders in 2013!

  • Old Earth New Age Store: Terms and Conditions & How to Order...

    To Order you may do any of the following:

    • Use the easy Pay Pal buttons on the web site - your order is automatically calculated - safely and quickly
    • E-mail your order to me at calya@old-earth.com
    • Call me at (401)-256-6261 and I will take your order by telephone.
      If I cannot get to the phone, simply leave a message and I will get back to you.
    • Send me your order by mail at:
      Old-Earth.com
      374 Spring Street PO Box 68
      Rockville, RI, 02873

      Use the shipping fees in the chart below.

    Payment Methods:

    • Use your credit card on Pay Pal or send an e-check through Pay Pal
    • I accept personal checks or bank checks. This is slower as we must wait until the checks clear.
    • Cash is not accepted, unless pre-approved.

    Shipping on US orders:

    Your order:

    From

    To

    Shipping Charge

    $0.01

    $9.99

    $3.00

    $10.00

    $25.99

    $6.00

    $26.00

    $59.99

    $8.00

    $60.00

    $259.99

    $14.00

    $260.00

    $and over

    FREE SHIPPING

    I ship by US Postal Service-1st Class, Priority Mail and Flat Rate Priority for orders in the USA.
    Usually orders ship within 48hrs.

    Orders being shipped outside of the Continental 48 states of the USA, will be charged the amount necessary to get your order to you through the USPS and Customs.
    You will be contacted by e-mail to approve the amount and to send the extra amount through Pay Pal first then we will ship your order.

    Please note that there is no way for us to guarantee delivery of your shipment once the package leaves the United States.
    Also we cannot control whether customs will delay your order or for how long. You may be charged an import duty on your purchase and this varies from country to country.

    It is best to check with your own Postal Department for details.

    United Kingdom customers may be charged a VAT charge and duty taxes. You are responsible for these charges. We have no control over any additional charges or customs fees that you may incur.
    Please visit HM Customs and Excise web site should you need more information.

    Our mailing address is:
    Old-Earth.com
    PO BOX 68
    Rockville, RI, 02873
    USA

    Telephone: 401-256-6261

    Mon-Fri 10am-4pm EST

    If we cannot answer, please leave us a message and someone will get back to you. OR send an e-mail: calya@old-earth.com

    Return Policy

    • broken or damaged? ...may be returned for a full refund
    • including original and return shipping by item
    • notify us immediately by e-mail at: calya@old-earth.com
    • we will e-mail you a special RMA code
    • Refund will be issued to card used for purchase through Pay Pal when we receive the goods

    Other Returns will be accepted if you have e-mailed us for a
    Returning Merchandise Authorization code,(RMA), within five(5) days of the receipt of goods.

    • Original shipping is not refundable
    • Items with safety seals, such as CDs, and oils,
      will not be accepted for return if the seal is broken
    • No returns are accepted without authorization:
      contact us at: calya@old-earth.com

    Cancellation

    Any order may be cancelled prior to shipping for a full refund through Pay Pal to the card used to place the order. If the order has shipped you will be refunded cost of merchandise only and must then follow the Return Policy.



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